We are unable to update or cancel an order once it has been placed.
For full or partial order cancellation, please wait for the package to arrive and then contact the number on your packing slip, 1-800-303-9002 in the U.S. and 1-800-304-6067 in Canada, to open a return. You can also decline or refuse acceptance of your shipment, which will automatically return the items. All items must be returned in the original packaging. We are unable to refund original or return shipping costs. Refunds for returned items are only issued to the original credit/debit card used to place the order. For all questions on cancelling orders, contact 1-800-303-9002 in the U.S. and 1-800-304-6067 in Canada.
We are unable to add items to an order after it has been placed. If you've already placed an order and need to order more items, please create another order.