The seven-button, 7-inch RIDE COMMAND display, shown below, is equipped on some model year 2019 and newer Polaris GENERAL, RZR and RANGER models.
This video provides an overview of the seven-button RIDE COMMAND display. For more on the seven-button RIDE COMMAND display, see the User's Guide. For more videos, visit the Tutorials section of the RIDE COMMAND website.
Here are the answers to some frequently asked questions, by category.
AUDIO AND MUSIC
Q: How can I listen to audio using RIDE COMMAND?
A: You can listen to audio on RIDE COMMAND via AM/FM radio, Bluetooth®, Weather Radio, or from a connected USB device. You can listen to audio through speakers, if equipped, or through a connected headset. For more information on the seven-button display, read Playing Music with Model Year 2019 and Newer Ride Command.
Q: What speakers work with the RIDE COMMAND display?
A: MB Quart® and Rockford Fosgate® both make speakers that interface with RIDE COMMAND. See your Polaris Dealer for more information or to determine fitment.
Q: How do I start a ride?
A: The current ride is always being recorded when the vehicle starts moving at a speed of more than 2 miles per hour unless paused by the rider. A current ride ends and a new one is started automatically if the vehicle stops, is turned off for more than 4 hours or moves more than 1 mile while off (i.e. it has been trailered to another location). Any additional stopped time at the end of a ride should be clipped when saved. To end a ride and start a new one, tap SAVE AND START A NEW RIDE. After a ride ends, it is automatically saved to the rides list and named "Ride on" + the date. Note: Any auto-completed ride shorter than a half-mile will be automatically discarded unless manually saved.
Q: Can I plan a ride on the RIDE COMMAND website and upload the planned route to my display?
A: A ride can be planned on the RIDE COMMAND website, downloaded to a USB drive and then uploaded to your vehicle's display. More information can be found in Planning and Uploading a Ride for Your Ride Command Display and Syncing RIDE COMMAND Data.
Q: How can I see previous waypoints and add new ones?
A: To add a waypoint, you will select the Navigation button on the display. From there you will select the Navigation Menu on the screen. This will pull up the options to see the legend for the trails displaying on the map, see previous waypoints, add waypoints, see previous rides, record rides, and add Group Ride features. To add a waypoint, select ADD WAYPOINT on the screen. To edit the waypoint, select the pencil icon and change the name of the waypoint. You also can change the color of the waypoint by selecting the waypoint icon directly to the left of where you entered text to name your waypoint. Tap the waypoint for color options.
Once you have your waypoint named and color chosen, select the CONFIRM button in the bottom-right-hand corner of the screen. The waypoint will drop on the map. If you select that waypoint, the menu options will appear as they did when you first added it. Select the button on the bottom left of the waypoint menu to navigate to the waypoint selected. You will not get turn-by-turn directions to that waypoint, but it will tell you the general direction to travel.
Q: When will trail data be available for Canada?
A: RIDE COMMAND only shows vetted and official trails. This means RIDE COMMAND relies on relationships with associations and clubs to build out our trail network of legal places to ride. We currently are working on building our relationships in Canada and hope to have more trail coverage soon. At this time, we cannot provide a date on when trail coverage will be available.
Q: How many devices can be connected to a vehicle at one time?
A: One headset and one cellular device can be connected to your vehicle synchronously.
Q: What kind of headset will connect to RIDE COMMAND?
A: Only a SENA® 10R headset is officially supported by RIDE COMMAND. Other headsets may work with RIDE COMMAND but have not been tested and, therefore, support cannot be offered for them.
Q: How to do I connect my SENA® headset to RIDE COMMAND?
A: Follow the SENA® instructions on how to pair your headset so you are able to communicate with other riders. Select the Phone icon on the display. Select the headset option to connect to. This will vary based on which SENA® headset you have. You want to get to “Configuration” on your headset. Your headset should tell you that you are in “Phone Pairing Mode.” Phone Pairing Mode is the mode required to connect the headset to RIDE COMMAND. You will then select OK on the display. The headset will display on the RIDE COMMAND display, and you will have to hit the "+" sign to add it. The display will confirm when the headset is connected.
For more information on this procedure, please refer to your SENA® headset manual.
Q: How do I connect my vehicle to Wi-Fi (if equipped)?
A: Model 2019 and newer vehicles that are equipped with wi-fi capabilities can be connected to a wi-fi network. To connect your vehicle to wi-fi, you must have the RIDE COMMAND update from October 2020 or later. For further instructions, read Connecting Your Vehicle to Wi-Fi.
Q: Where can I find out more information and details about the Polaris RIDE COMMAND system?
A: You can find more information about Polaris RIDE COMMAND at ridecommand.polaris.com.
Q: How do I import and export rides from RIDE COMMAND to my computer?
A: Select the Navigation button on the RIDE COMMAND display. Select the Navigation Menu on the screen. Select RIDES on the screen. Here you will see a list of saved rides. From here you can import and export these rides via USB.
Q: How to I create a Group Ride on RIDE COMMAND?
A: To create a Group Ride, you need to first make sure you have the RIDE COMMAND app downloaded and your phone is Bluetooth®-connected to the RIDE COMMAND display. Once a group is created in the app, go to the RIDE COMMAND display, select the Navigation button on the display, and go into the Navigation Menu on the screen. You will select GROUP RIDE on the display, and your group automatically will be populated and synced from the RIDE COMMAND app on your phone. More information can be found in Using Group Ride on Ride Command.
Q: Do I need to have the RIDE COMMAND display to use the RIDE COMMAND app?
A: No, you do not need the RIDE COMMAND display to use the RIDE COMMAND app.
Q: Will the Group Ride tracking feature still work even if I do not have the RIDE COMMAND display?
A: Yes, if you have the free RIDE COMMAND app, the Group Ride feature will work. Group Ride will not work if you do not have cell phone signal. More information can be found in Using Group Ride on Ride Command.
Q: How do I update my RIDE COMMAND display?
A: You will update your display by going to the RIDE COMMAND website. Visit the update section of the website. You must download the update files to a USB drive, plug the USB drive into the USB outlet connected to the display and follow the RIDE COMMAND update procedure that will appear on your display. The steps for this process are also listed in the software and map updates section of the website. It is recommended that you update the RIDE COMMAND software and maps every 90 days. It is recommended that the base map is updated once a year. For update instructions, read Updating Your Off-Road Vehicle's 7-Inch Ride Command Display.
Bluetooth® is a registered trademark of Bluetooth Sig, Inc.
MB Quart® is a registered trademark of Maxxsonics USA Inc.
Rockford Fosgate® is a registered trademark of Rockford Corporation
SENA® is a registered trademark of SENA Technologies, Inc.
Unless noted, trademarks are the property of Polaris Industries Inc.
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